Medical Receptionist Job at Robert Half (Auburn Hills)

Medical Receptionist

Robert Half

Location:
United States , Auburn Hills

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a personable and organized Medical Receptionist to join our team on a Contract basis. In this role, you will support both in-person visitors and telehealth patients by guiding them through intake and follow-up steps with care and attention to detail. This position is ideal for someone who stays composed in a fast-moving environment, communicates clearly, and handles scheduling details with accuracy.

Job Responsibility:

Welcome patients and families for walk-in intake visits, creating a positive and detail-oriented first impression in person and through telehealth interactions
Complete registration activities by verifying identification, collecting insurance information, and setting up or updating patient records in the system
Explain portal access and other intake-related information so patients understand the next steps in their care experience
Assist individuals and family members with required intake documentation, including consent and privacy-related forms, while ensuring accuracy and completeness
Manage the check-out process by updating chart details, recording staff assignments, and arranging follow-up visits based on service needs
Coordinate appointment scheduling with close attention to timing, provider availability, and other details that affect patient flow
Adapt to changing lobby volume and daily priorities while maintaining a calm, responsive approach to patient service
Learn additional front-desk duties over time through training, shadowing, and guidance from leads and administrative support staff

Requirements:

Experience with patient scheduling in a medical or behavioral health front office setting
Working knowledge of reception workflows, including patient check-in and check-out procedures
Familiarity with basic medical terminology and the ability to use it appropriately in administrative tasks
Strong attention to detail, especially when coordinating appointments and updating patient information
Ability to support patients and families with forms in a clear, respectful, and helpful manner
Comfort working with both in-person and virtual interactions as part of a patient-facing administrative role
Flexibility to manage shifting activity levels and respond effectively in a walk-in care environment

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Work Type:

On-site work

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