Medical Receptionist Job at Robert Half (Vestal)

Medical Receptionist

Robert Half

Location:
United States , Vestal

Category:
Office Administration

Contract Type:
Contract work

Salary:

Not provided

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Job Description:

We are looking for a Medical Receptionist to support a busy healthcare office in Vestal, NY. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate scheduling, assist with insurance-related questions, and help keep daily administrative processes running smoothly. The right candidate brings strong communication skills, attention to detail, and a service-focused approach to patient care.

Job Responsibility:

Coordinate incoming and outgoing patient calls, arrange appointments, and respond to questions related to upcoming visits and general billing matters
Confirm insurance details and prepare required documentation so patients are ready for service and products are processed without delay
Maintain patient records and account information with discretion while following privacy standards and healthcare regulations
Manage appointment reminder and confirmation activities to improve attendance and provide timely, courteous communication before each visit
Review service fees, coverage information, and available payment arrangements with patients, and organize additional visits when follow-up care is needed
Support office performance goals by contributing to quality-focused processes and encouraging patient referrals as part of the practice’s wellness outreach
Collaborate closely with staff members to promote a respectful, detail-focused environment for both patients and colleagues
Build productive relationships with outside providers and vendors, assist with supply and product tracking, and help monitor inventory levels
Take part in ongoing learning opportunities, including scheduled calls and training sessions, to stay current on office procedures and best practices

Requirements:

High school diploma or equivalent required
an associate or bachelor's degree is preferred
At least 2 years of experience in a medical front office, receptionist, customer service, retail, or call center setting
Working knowledge of patient scheduling, check-in processes, and general front-desk administrative support
Familiarity with basic medical terminology and confidence interacting with patients in a healthcare environment
Proficiency with Microsoft Word and Excel for routine office documentation and tracking tasks
Understanding of insurance verification, medical billing support, and reimbursement-related workflows
Strong verbal and written communication skills with the ability to handle sensitive information professionally

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 10, 2026

Work Type:

On-site work

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