Medical Receptionist

• Greet patients warmly, check them in, and confirm appointments with professionalism and empathy
• Answer phones, respond to inquiries, and direct calls to the appropriate team members
• Ensure accurate patient scheduling, both in person and over the phone, while optimizing daily calendars for providers
• Handle patient data entry in our electronic medical records (EMR) system, ensuring attention to detail and compliance with HIPAA regulations
• Verify insurance coverage, assist with basic billing questions, and process payments
• Maintain a clean and welcoming reception area outfitted with all necessary materials
• Coordinate with clinical teams to manage patient flow efficiently and reduce wait times
• Perform additional clerical duties, such as filing, faxing, and recordkeeping as needed

• High school diploma or equivalent
• 1–2 years of experience in a healthcare receptionist or administrative role preferred
• Proficiency in Microsoft Office and familiarity with medical EMR software
• Excellent verbal and written communication skills
• Strong organizational skills and the ability to prioritize tasks effectively under pressure

Associate degree or certification in medical administration

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training