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Our client is seeking a Temp to Perm Medical Receptionist to join their dynamic team in East Molesey! If you have a passion for providing exceptional patient service and thrive in a fast-paced environment, we want to hear from you! Role Overview: As the Medical Receptionist, you will be the welcoming face of our client's practise. Your role will involve assisting and directing patients in a courteous, efficient manner, whether they are visiting in person or reaching out via phone or online.
Job Responsibility:
Opening and closing the surgery
Ensuring the reception area is clean and well-stocked
Answering incoming calls and logging information on the EMIS system
Addressing patient inquiries and queries through the website
Meeting and greeting patients, directing them as necessary
Making patient bookings using EMIS
Undertaking patient registrations
Processing changes to patient details
Managing deductions and arrivals
Assisting with the prescription process
Collaborating with admin team members and other healthcare professionals
Carrying out any other reasonable duties as assigned
Requirements:
Ideally, experience in a medical environment
An in-date Enhanced DBS certificate
Previous experience using Docman or EMIS is a plus
Strong IT skills with the ability to navigate various systems
A solid understanding of the importance of safeguarding in a medical setting