Medical Receptionist

• Greet patients and visitors in a professional and courteous manner
• Answer incoming calls, schedule appointments, and manage calendars
• Check patients in and out
• verify demographic and insurance information
• Collect co-pays and balances, and process payments as needed
• Maintain accurate patient records within the electronic medical record (EMR/EHR) system
• Handle medical records, referrals, and prior authorizations as required
• Coordinate with clinical staff to support daily workflow
• Ensure HIPAA compliance and patient confidentiality at all times
• Perform general administrative tasks, including scanning, filing, and data entry

• High school diploma or equivalent required
• Prior experience in a medical office, healthcare, or customer service role preferred
• Knowledge of medical terminology and insurance verification is a plus
• Proficiency with EMR/EHR systems and Microsoft Office
• Strong communication, organizational, and multitasking skills
• Professional demeanor with a patient-focused mindset

Knowledge of medical terminology and insurance verification is a plus

• Medical, vision, dental, and life and disability insurance
• 401(k) plan