Medical Receptionist

• Greet patients warmly and assist them with the check-in process, ensuring accuracy in documentation
• Schedule and manage patient appointments efficiently, coordinating with healthcare staff as needed
• Handle patient billing inquiries and process payments, maintaining thorough records
• Respond to patient calls promptly, addressing concerns and providing information with careful attention to detail
• Maintain accurate electronic medical records (EMR) and ensure compliance with HIPAA regulations
• Perform data entry tasks with precision, including updating patient information and medical billing details
• Support the maintenance of medical records, adhering to organizational standards and privacy rules
• Assist with basic medical terminology to facilitate communication with patients and medical staff
• Collaborate with the team to uphold excellent customer service and streamline administrative processes
• Contribute to a welcoming and organized office environment, fostering positive patient experiences

• Proven experience in customer service or administrative roles, preferably in a medical setting
• Familiarity with electronic medical records (EMR) systems and data entry processes
• Knowledge of HIPAA regulations and ability to maintain patient confidentiality
• Understanding of basic medical terminology and its application in administrative tasks
• Strong organizational skills with the ability to handle multiple responsibilities simultaneously
• Excellent communication skills, both verbal and written, for interacting with patients and staff
• Proficiency in scheduling and managing patient appointments effectively
• Experience with medical billing and familiarity with billing procedures
• Bilingual in Spanish is highly preferred

Bilingual in Spanish

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan