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Medical Receptionist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Pine Bluff

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a meticulous and customer-focused Medical Receptionist to join our team in Pine Bluff, Arkansas. This Contract to Permanent position offers an excellent opportunity for an individual who thrives in a healthcare environment and enjoys providing exceptional service to patients. In this role, you will play a key part in ensuring smooth administrative operations and maintaining a welcoming atmosphere for all visitors.

Job Responsibility:

  • Greet patients and visitors warmly, ensuring a positive first impression of the clinic
  • Manage patient scheduling efficiently, coordinating appointments and resolving conflicts as needed
  • Verify medical insurance information and handle prior authorizations accurately and promptly
  • Perform receptionist duties such as answering calls, directing inquiries, and maintaining organized records
  • Assist with administrative tasks to support the clinic’s day-to-day operations
  • Communicate effectively with patients about appointment details, insurance coverage, and other relevant information
  • Collaborate with medical staff to ensure seamless workflow and quality patient care
  • Maintain confidentiality and adhere to HIPAA regulations in all interactions
  • Provide support in resolving patient concerns and inquiries professionally
  • Ensure the reception area remains clean, organized, and welcoming

Requirements:

  • Previous experience in a medical receptionist or similar administrative role
  • Strong knowledge of medical insurance verification and prior authorization processes
  • Proficiency in patient scheduling systems and tools
  • Excellent communication and interpersonal skills to interact with patients and healthcare staff
  • Attention to detail and ability to multitask in a fast-paced environment
  • Familiarity with HIPAA regulations and maintaining patient confidentiality
  • Competence in using office software and equipment
  • High school diploma or equivalent
  • additional certifications in medical administration are a plus
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
August 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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