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We are looking for a welcoming and organized Medical Receptionist to support daily front office operations for a non-profit healthcare organization. This contract opportunity has the potential to become permanent and is ideal for someone beginning a career in healthcare administration who is eager to learn, provide excellent patient service, and contribute to an organized clinical environment. The person in this role will help create a smooth experience for patients while assisting with scheduling, records management, and essential administrative tasks.
Job Responsibility
Coordinate provider schedules by arranging patient visits, confirming appointments, and keeping calendars accurate and up to date
Greet patients upon arrival, manage the registration process, and support an efficient check-in and check-out experience
Enter and maintain patient demographics, insurance details, and billing-related information with a high degree of accuracy
Update and organize electronic medical records using the designated medical records platform to ensure information is complete and current
Support day-to-day office workflow by communicating with patients, staff, and service providers to keep operations running smoothly
Answer front desk inquiries in a courteous and organized manner and guide patients regarding routine office processes and next steps
Assist with administrative follow-up tasks related to documentation, forms, and general front office coordination
Requirements
Familiarity with a medical records system and comfort learning office technology used in a healthcare setting
Strong verbal and written communication skills with a detail-oriented and patient-focused approach
Ability to deliver courteous service while interacting with individuals from diverse backgrounds and needs
Solid organizational skills and careful attention to detail when handling records and data entry
Basic knowledge of medical terminology and standard medical front office procedures
Willingness to work a flexible schedule that may include evening or weekend coverage when needed
Understanding of patient privacy standards and the importance of maintaining confidentiality
No prior experience is required
training will be provided for a motivated candidate with a desire to grow in the field
What we offer
Medical, vision, dental, and life and disability insurance