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Medical Receptionist

United States, Avon · Job Posted May 20, 2026
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Job Description

We are seeking a professional and compassionate Medical Receptionist to join our healthcare team. The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming experience while supporting daily front office operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced medical environment.

Job Responsibility

  • Greet patients and visitors in a courteous and professional manner
  • Answer and direct incoming phone calls
  • Schedule, confirm, and reschedule patient appointments
  • Verify patient information, insurance coverage, and demographic details
  • Maintain accurate patient records in electronic medical record systems
  • Collect co-pays, balances, and other payments as needed
  • Respond to patient inquiries regarding office procedures, billing, and appointments
  • Coordinate with clinical staff to ensure smooth patient flow
  • Handle incoming and outgoing mail, faxes, and other correspondence
  • Maintain confidentiality and comply with HIPAA regulations

Requirements

  • High school diploma or equivalent required
  • Previous experience in a medical office or receptionist role preferred
  • Familiarity with medical terminology, insurance verification, and scheduling systems preferred
  • Proficiency with Microsoft Office and electronic medical record systems
  • Strong organizational, multitasking, and customer service skills
  • Excellent verbal and written communication skills
  • Ability to work effectively in a fast-paced healthcare setting

Nice to have

  • Previous experience in a medical office or receptionist role preferred
  • Familiarity with medical terminology, insurance verification, and scheduling systems preferred

What we offer

  • medical, vision, dental, life and disability insurance
  • 401(k) plan

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