Medical Receptionist Job at Robert Half (Philadelphia)

Job Description

We are looking for a dependable Medical Receptionist to support daily front office operations. This long-term Medical Receptionist contract position is ideal for someone who can create a welcoming experience for patients while managing scheduling, insurance-related tasks, and administrative coordination with accuracy. The person in this role will serve as a key point of contact for patients, providers, and clinical support teams, helping the office run efficiently each day.

Job Responsibility

Welcome patients courteously, guide them through arrival procedures, and ensure registration details are completed accurately
Arrange and update appointments for office visits, imaging services, and surgical procedures while coordinating changes across provider calendars
Confirm insurance benefits, eligibility status, and authorization requirements before scheduled services to help avoid delays
Receive co-payments and record transactions carefully in accordance with office procedures
Keep patient information organized and up to date within electronic records and front desk documentation systems
Communicate clearly with patients, physicians, radiology staff, and surgery scheduling contacts to support timely care coordination
Handle routine reception and administrative duties that contribute to smooth day-to-day operations in the medical office
Protect patient privacy and maintain a detail-oriented standard when managing records, conversations, and front desk interactions

Requirements

At least 3 years of experience in a medical receptionist or medical front office position
Practical experience with patient intake, appointment coordination, and general reception workflows in a healthcare setting
Working knowledge of insurance verification, eligibility review, authorization processes, and co-payment collection
Familiarity with scheduling support for office appointments, radiology services, and surgical procedures
Strong communication, organization, and multitasking abilities in a fast-paced medical environment
Comfort using electronic medical records, office applications, and standard front desk technology
Basic understanding of medical terminology and patient-facing healthcare office procedures

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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