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We are looking for a detail-oriented Medical Receptionist to support a busy healthcare office in New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage appointment flow, handle check-in activities, and serve as a reliable point of contact for patients and staff. Candidates with strong communication skills, front office experience, and familiarity with basic medical terminology will be well suited for this position.
Job Responsibility
Welcome patients and visitors, provide courteous assistance, and maintain a welcoming front-desk presence throughout the day
Coordinate appointment scheduling, confirm upcoming visits, and help keep the provider calendar accurate and up to date
Complete patient check-in procedures, verify demographic or insurance details, and ensure required information is collected before appointments
Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate team members
Support daily medical front office operations by organizing paperwork, managing patient flow, and maintaining orderly reception areas
Enter and update patient information in office systems with close attention to accuracy and confidentiality
Assist with administrative tasks such as scanning documents, preparing forms, and routing records as needed by clinical or office staff
Requirements
At least 3 years of experience in a medical receptionist, medical front office, or similar healthcare support role
Demonstrated ability to schedule patients efficiently and manage a high-volume front desk environment
Working knowledge of patient check-in procedures and general receptionist duties within a medical setting
Familiarity with basic medical terminology and the ability to use it appropriately in day-to-day communication
Strong verbal and written communication skills with a detail-oriented, patient-focused approach
High level of accuracy, organization, and discretion when handling sensitive information
Ability to multitask, stay composed in a fast-paced office, and work effectively with patients and healthcare staff
What we offer
medical, vision, dental, life and disability insurance