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Medical Staffing is recruiting a Medical Receptionist to support a busy primary care service within the Nottingham area on an ongoing basis. The role involves providing front of house and administrative support within a GP practice using System One. The successful candidate will be responsible for handling a range of day-to-day reception and administrative duties, including appointment booking, processing scanned mail and prescriptions, and supporting patient enquiries both in person and over the phone. Candidates must be System One trained and hold a valid smartcard to be considered for this position. Shift Pattern: Monday – 08:00 – 14:00, Wednesday – 08:00 – 18:30, Friday – 08:00 – 13:00. Ongoing role.
Job Responsibility:
Process scanned mail and clinical documents accurately
Manage patient appointment bookings and scheduling
Process prescriptions in line with practice procedures
Support patient enquiries both face-to-face and over the phone
Maintain accurate administrative records using System One
Provide professional front of house support within a busy GP practice
Work collaboratively with clinical and administrative teams
Requirements:
Previous GP surgery or primary care reception experience
System One training and experience essential
Valid NHS smartcard required
Strong administrative and communication skills
Ability to work within a busy patient facing environment
Professional and organised approach to workload management