Medical Receptionist

• Welcome patients and visitors with a courteous, attentive approach and assist them during check-in and arrival
• Answer incoming phone calls, determine the nature of each inquiry, and connect callers to the appropriate staff or resource
• Collect co-pays and other patient payments accurately while maintaining clear front desk records
• Review insurance details with patients and confirm coverage information before or during appointments
• Arrange patient visits, update the appointment calendar, and help manage changes or follow-up scheduling needs
• Maintain complete and accurate patient information in office records and support general administrative tasks throughout the day
• Assist with routine front office coordination to help the clinic operate efficiently during busy periods
• Provide support with basic reception and patient service duties while adapting to office procedures and training as needed

• Experience in a medical office or healthcare front desk setting is preferred
• Strong communication skills with the ability to provide a positive patient experience in person and over the phone
• Ability to manage multiple tasks at once while staying organized in a fast-paced environment
• Detail-oriented, dependable, and attentive to detail in daily work
• Comfortable handling patient scheduling, check-in activities, and front desk administrative support
• Familiarity with basic medical terminology is helpful
• Willingness to learn on the job
• candidates with strong customer service skills and the right attitude may be trained

Familiarity with basic medical terminology is helpful

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan