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Medical Receptionist

United States, Brockton Employment contract · Job Posted June 02, 2026
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Job Responsibility

  • Welcome patients at the front desk, assist with arrival procedures, and ensure a smooth check-in and check-out process
  • Coordinate and confirm appointments while helping maintain an organized daily schedule for the office
  • Respond to incoming phone calls professionally, address routine questions, and direct inquiries to the appropriate staff when needed
  • Enter and update patient demographic details accurately in the electronic medical records system, including eClinicalWorks when applicable
  • Provide courteous front-office support that helps patients feel comfortable and well-informed during their visit
  • Assist with general reception and administrative tasks to keep daily operations running efficiently

Requirements

  • Prior experience in a medical front desk, receptionist, or similar patient-facing administrative role
  • Ability to schedule patients accurately and manage multiple appointments in a fast-paced setting
  • Comfortable handling patient check-in and check-out activities with attention to detail
  • Strong phone etiquette and communication skills when assisting patients and internal staff
  • Familiarity with basic medical terminology used in a healthcare office
  • Detail-oriented demeanor with a friendly, dependable, and service-oriented approach

Nice to have

Experience with eClinicalWorks

What we offer

  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan

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