Medical Receptionist Job at Robert Half (Cortland)

Medical Receptionist

Robert Half

Location:
United States , Cortland

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We are looking for a Medical Receptionist to support a busy patient-facing office in Cortland, New York. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience, managing front-desk operations, and helping patients navigate scheduling, insurance, and payment questions. The person in this role will serve as an important point of contact for patients while keeping administrative processes organized, accurate, and compliant.

Job Responsibility:

Coordinate incoming and outgoing patient communications, turning inquiries into scheduled visits and addressing questions related to upcoming appointments and charges
Confirm insurance details, prepare required documentation, and help ensure hearing devices and related services are ready according to appointment timelines
Maintain patient records and account information with a high level of confidentiality while following healthcare regulations and office standards
Carry out reminder and confirmation outreach before visits to improve attendance and provide a prompt, courteous experience for every patient interaction
Review service fees, explain coverage and payment choices, and arrange additional visits or outpatient appointments when continued care is needed
Support office performance goals by following quality-focused practices and encouraging satisfied patients to share referrals
Partner closely with colleagues to keep daily operations running smoothly while demonstrating respect and strong workplace conduct in all interactions
Build productive working relationships with outside service partners, assist with supply and product tracking, and communicate effectively with vendors
Take part in ongoing learning through meetings, training sessions, and development activities to stay current on procedures and best practices

Requirements:

High school diploma or equivalent required
additional college education is preferred
At least 2 years of experience in a front office, customer service, retail sales, or call center setting
Demonstrated ability to manage patient scheduling, check-in activities, and general receptionist responsibilities
Working knowledge of basic medical terminology used in a clinical front-desk environment
Proficiency with Microsoft Word and Excel for daily administrative tasks
Familiarity with insurance verification, billing support, and medical reimbursement processes
Strong communication skills with the ability to handle sensitive information professionally and courteously

What we offer:

medical, vision, dental, and life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Work Type:

On-site work

Robert Half - All Job Offers

Job Link Share: