Medical Receptionist

• Leading the review of Docman correspondence to ensure that only items necessitating clinical attention are forwarded to GPs
• Accurate coding of diagnoses from hospital letters and other correspondence in accordance with Practice protocols
• Managing appointment requests, both for the current day and future appointments, via telephone and in-person interactions with patients
• Handling visit requests
• Managing new patient registrations, involving computer data entry and updating medical records
• Handling changes of patient addresses in computer data and medical records, requiring familiarity with the practice's geographic area
• Providing telephone coverage when required
• Receiving and making calls as needed, redirecting calls and recording messages for Doctors' attention as appropriate

Prior experience in the medical sector