Medical Receptionist

• Greet patients warmly and manage the check-in process efficiently
• Schedule patient appointments and handle rescheduling requests promptly
• Answer and direct calls using a multi-line phone system, addressing inquiries or routing them appropriately
• Maintain and update patient records in the electronic medical records (EMR) system
• Assist with general front office duties to ensure the clinic operates smoothly
• Verify patient information and confirm insurance details during check-in
• Respond to questions regarding basic medical terminology or office procedures
• Coordinate with medical staff to ensure seamless communication and scheduling
• Monitor and manage the waiting area to create a comfortable environment for patients

• Previous experience in a medical front office or receptionist role
• Proficiency in patient scheduling and handling multi-line phone systems
• Familiarity with electronic medical records (EMR) systems
• Basic understanding of medical terminology
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Ability to maintain confidentiality and handle sensitive information
• High school diploma or equivalent
• additional certifications in medical administration are a plus

additional certifications in medical administration are a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan