Medical Receptionist

• Provide excellent customer/patient services via phone and in person
• Welcome and greet patients/clients/visitors
• Determine purpose of visit and direct patients/clients/visitors
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Obtain revenue by recording and updating financial information
• recording and collecting patient charges
• controlling credit extended to patients
• filing, collecting, and expediting third-party claims
• Protect patients' rights by maintaining confidentiality of personal and financial information
• Keep patient appointments on schedule by notifying provider of patient's arrival
• reviewing service delivery compared to schedule
• reminding provider of service delays
• Perform day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed
• works with call center representative to ensure adequate patient support is all times
• Adhere to all policies on safety and security
• maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

• High School graduate or equivalent required
• 1+ years of experience medical office receptionist experience
• Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Excellent communication skills
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

Medical Receptionist Certificate

• Medical, dental, and vision insurance
• Childcare assistance, up to $500 per month/child
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays