Medical Receptionist

• Welcome patients upon arrival, complete the check-in process, and ensure each visit begins with a detail-oriented and courteous experience
• Answer incoming phone calls, route messages appropriately, and assist with appointment reminders and general follow-up communication
• Coordinate patient calendars by booking, updating, and confirming appointments within the practice management system
• Receive payments, issue accurate transaction records, and maintain careful handling of cash and related documentation
• Perform clerical support tasks such as entering information into records, organizing files, and preparing routine documents
• Respond to patient questions regarding office services, insurance matters, and basic Medicaid-related topics within established guidelines
• Maintain an orderly front office environment while balancing multiple priorities throughout the day
• Support administrative workflows that keep patient information current and accessible for the care team.

• Bilingual communication skills in English and Spanish or another second language are required
• Previous experience in a receptionist, front desk, or administrative support role, preferably within a medical office
• Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook
• Ability to schedule appointments, manage patient check-in activities, and handle front office responsibilities efficiently
• Experience processing payments and maintaining accurate financial records
• Familiarity with basic medical terminology
• exposure to Medicaid processes is an advantage
• Strong customer service, communication, and interpersonal skills in a fast-paced setting
• High level of accuracy, dependability, and ability to manage multiple tasks effectively.

exposure to Medicaid processes is an advantage

• medical, vision, dental, and life and disability insurance
• enrollment in company 401(k) plan