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We are looking for a skilled Medical Receptionist to join our team in Brooklyn, New York. In this role, you will play a vital part in managing client interactions and ensuring smooth operations at the front desk. This position requires excellent communication skills and a detail-oriented approach to create a welcoming environment for patients and visitors.
Job Responsibility:
Greet patients and visitors warmly while ensuring all required information is accurately collected
Schedule appointments and manage calendars efficiently to optimize workflow
Address patient inquiries, concerns, and requests in a detail-oriented and courteous manner
Coordinate benefits-related tasks, including leave of absence and COBRA administration
Maintain organized and up-to-date records of patient information and benefits documentation
Collaborate with healthcare providers to ensure seamless communication and support
Assist in the administration of compensation and benefits programs with attention to detail
Handle sensitive information with confidentiality and comply with relevant regulations
Ensure the reception area remains clean, organized, and welcoming
Manage daily operations, including Fridays with half-day schedules
Requirements:
Previous experience in medical reception or a similar client-facing role
Strong interpersonal skills and the ability to build rapport with patients and visitors
Familiarity with benefits coordination, including COBRA and leave of absence processes
Excellent organizational abilities to manage schedules and maintain accurate records
High level of professionalism and confidentiality when handling sensitive information
Ability to work onsite five days a week, including shorter hours on Fridays
Proficiency in managing multiple tasks while maintaining attention to detail
What we offer:
medical, vision, dental, and life and disability insurance