Medical Receptionist

• Greet patients and visitors warmly, ensuring a detail-oriented and welcoming front-office experience
• Manage patient scheduling efficiently, coordinating appointments and handling cancellations or rescheduling
• Facilitate patient check-in and check-out processes, including collecting necessary documentation and payments
• Maintain and update patient records accurately, ensuring compliance with confidentiality standards
• Handle incoming calls and inquiries, providing information and directing calls to the appropriate departments
• Support the medical team by organizing and managing administrative tasks effectively
• Monitor office supplies and ensure the reception area remains clean and well-organized
• Utilize basic medical terminology to communicate effectively with patients and healthcare providers
• Assist in coordinating insurance verifications and billing processes as needed
• Address patient concerns promptly and escalate issues when necessary

• Proven experience in a medical front-office or receptionist role
• Knowledge of patient scheduling systems and ability to manage appointments efficiently
• Familiarity with basic medical terminology and healthcare administrative practices
• Strong communication and interpersonal skills to interact effectively with patients and medical staff
• Proficiency in managing multi-line phone systems and handling inquiries professionally
• Attention to detail and organizational abilities for maintaining accurate patient records
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• High school diploma or equivalent
• Additional certifications in medical administration are a plus

Additional certifications in medical administration are a plus

• Medical, vision, dental, and life and disability insurance
• Eligible to enroll in our company 401(k) plan