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As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
Job Responsibility:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
Requirements:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task
to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs