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Medical Receptionist

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Simon Eye Associates

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Location:
United States , Wilmington

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.

Job Responsibility:

  • Accurately enter and communicate patient charges
  • Collect co-payments from patients as required by insurance guidelines
  • Review registration information on file, verify insurance plan information
  • Update and maintain patient insurance and demographic information
  • Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
  • Schedule patient appointments
  • Communicate with providers and staff throughout daily events

Requirements:

  • At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
  • Ability to understand and communicate patient insurance information in a clear and professional manner
  • Ability multi-task
  • to work quickly and accurately while maintaining a positive patient experience
  • Proficiency in using computer databases including typing accuracy
  • High level of professionalism and self-motivation
  • Ability to work at least one evening per week and two Saturdays per month to meet patient needs

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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