Medical Receptionist

• Greet patients and visitors warmly, ensuring a welcoming and organized environment
• Schedule appointments and manage the calendar for medical staff efficiently
• Handle incoming calls, emails, and messages while providing accurate information to inquiries
• Maintain and update patient records using Microsoft Office and other software tools
• Coordinate with healthcare professionals to ensure seamless communication and workflow
• Process billing and insurance documentation with accuracy and attention to detail
• Manage front desk supplies and ensure the area is organized and presentable
• Address patient concerns and escalate issues to the appropriate personnel when necessary
• Support administrative tasks, including data entry and document management
• Uphold confidentiality and compliance with all healthcare regulations

• High school diploma or equivalent is required
• Bilingual proficiency is mandatory
• At least 1-2 years of experience in a receptionist or similar role, preferably in healthcare or hospitality
• Strong organizational skills with the ability to multitask effectively
• Proficiency in Office Suite, including Outlook, Excel, Word, and Adobe
• Exceptional communication and interpersonal skills
• Ability to maintain professionalism and adhere to business casual or scrubs attire

Knowledge of healthcare industry practices and patient confidentiality standards is a plus

• Medical, vision, dental, and life and disability insurance
• 401(k) plan