Medical Receptionist

• Must provide excellent customer service for patients
• practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly
• determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information
• recording and collecting patient charges
• controlling credit extended to patients
• filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patient's arrival
• reviewing service delivery compared to schedule
• reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed
• works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security
• maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

• High School graduate or equivalent required
• 1+ years of experience medical office receptionist experience
• Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Excellent communication skills
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

Medical Receptionist Certificate a plus

• Medical, dental, and vision insurance
• 401K with company match
• STD, LTD, Life Insurance
• Paid Time Off and Paid Holidays