Medical Receptionist Job at Sussex Partnership NHS Foundation Trust (Blackpool)

Medical Receptionist

Sussex Partnership NHS Foundation Trust

Location:
United Kingdom , Blackpool

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

12.21 GBP / Hour

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Job Description:

We are looking to employ a Medical Receptionist to work in our 3 Partner GP practice. The post would suit an enthusiastic, flexible, well-organised and experienced individual who wishes to join our busy practice. A friendly, professional manner is a must along with good customer service skills. A proven record of team working, along with good computing skills and a flexible approach to work are essential. We are a friendly and committed team working hard to meet the needs of our 6000 patients.

Job Responsibility:

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors
Receive, assist and direct patients in accessing the appropriate service or healthcare professional
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Opening up/locking up of practice premises and maintaining security
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions
Computer data entry/data allocation and collation
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies
Providing clerical assistance to practice staff
Ordering, re-ordering and monitoring of stationery and other supplies
Provision of refreshments for staff and visitors
Keeping the reception area, notice-boards and leaflet dispensers tidy

Requirements:

Dress smart and appropriate
Speech clear and articulate
Manner pleasant and professional
Good standard of general education
Standard Grade Mathematics or Equivalent
Standard Grade English or Equivalent
Practical experience of working with others
Experience of using own initiative
Experience of customer service

Nice to have:

NVQ in Customer Service or Administration
Experience of working within a General Practice Reception environment
Practical experience of EMIS WEB or other medical computerised recording systems
Experience using the EMIS Web clinical system and DOCMAN electronic document software

Additional Information:

Job Posted:
January 15, 2026

Expiration:
January 31, 2026

Employment Type:

Parttime

Work Type:

On-site work

Sussex Partnership NHS Foundation Trust - All Job Offers

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