Medical Receptionist Job at Robert Half (White Plains)

Medical Receptionist

Robert Half

Location:
United States , White Plains

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled Medical Receptionist to join our team in White Plains, New York. In this Contract to permanent position, you will serve as the first point of contact for patients and visitors, ensuring smooth operations and delivering excellent customer service. This role is ideal for someone who thrives in a fast-paced environment and has a passion for healthcare administration.

Job Responsibility:

Greet patients and visitors warmly while managing the check-in process efficiently
Answer incoming calls promptly and assist with inquiries or direct calls to the appropriate department
Maintain accurate patient records by updating information and ensuring proper documentation
Schedule appointments and coordinate follow-ups to optimize clinic operations
Support administrative tasks, including filing, data entry, and organizing patient information
Ensure the reception area is clean, organized, and welcoming for all visitors
Process insurance information and verify coverage details as needed
Collaborate with healthcare staff to address patient concerns and provide timely solutions
Handle incoming mail and correspondence, distributing it appropriately
Uphold confidentiality standards and adhere to healthcare regulations in all interactions

Requirements:

Prior experience in a receptionist or administrative role, preferably in a medical setting
Strong communication skills to interact effectively with patients, staff, and visitors
Proficiency in managing inbound calls and multitasking in a dynamic environment
Familiarity with scheduling systems and basic computer applications
Ability to handle sensitive information with discretion and confidentiality
Organizational skills to maintain accurate records and manage multiple priorities

Nice to have:

Knowledge of insurance processes and patient documentation is a plus
A customer-service mindset with the ability to create a positive experience for all visitors

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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