Medical Receptionist

• Review weekly denial reports and resolve issues, including submitting retro authorization requests and front-end appeals
• Follow established workflows and promptly escalate any issues to the Supervisor
• Ensure strict adherence to confidentiality standards as well as state, federal, and organizational guidelines concerning patient records
• Successfully complete required e-learning courses within the first 90 days of employment
• Assist with patient scheduling and check-in processes to maintain operational efficiency
• Navigate multiple systems effectively while multitasking in a dynamic environment
• Perform receptionist duties, including managing patient inquiries and maintaining a welcoming front office
• Collaborate with healthcare staff to improve efficiencies and uphold quality standards
• Take on additional tasks as assigned to support the team and organizational goals

• High School diploma or equivalent required
• Minimum of two years' experience in patient access or financial clearance roles, with oncology experience preferred
• Advanced understanding of medical terminology
• Ability to work efficiently across various systems and multitask effectively
• Strong commitment to quality and ability to uphold high performance standards
• Demonstrated adaptability to handle shifting priorities and rapid changes
• Competence in receptionist duties, including patient scheduling and check-in
• Capability to manage physical demands of the role, including standing and walking for extended periods

oncology experience

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan