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Medical Receptionist

United States, Syracuse · Job Posted June 28, 2026
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Job Description

We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization in Syracuse, New York. This Contract position is ideal for someone who is comfortable working directly with patients, coordinating appointments, and maintaining an organized reception area in a clinical setting. The role requires a detail-oriented communicator who can help create a smooth check-in experience while supporting administrative tasks with accuracy and efficiency.

Job Responsibility

  • Welcome patients and visitors, provide clear direction, and ensure a courteous front-office experience from arrival through departure
  • Coordinate patient appointments, manage scheduling updates, and confirm visit details to help maintain an efficient daily calendar
  • Handle patient check-in activities, collect and verify essential information, and prepare records for upcoming visits
  • Answer incoming calls, respond to routine questions, and route messages to the appropriate clinical or administrative staff
  • Maintain accurate front-desk documentation and assist with clerical tasks that support day-to-day office operations
  • Use basic medical terminology appropriately when communicating with staff and processing patient-related information
  • Support providers and office personnel with administrative follow-up, including documentation assistance and general receptionist duties

Requirements

  • At least 1 year of experience in a medical front office, receptionist, or similar patient-facing administrative role
  • Working knowledge of patient scheduling, check-in procedures, and general reception operations in a healthcare environment
  • Familiarity with basic medical terminology and the ability to use it accurately in daily work
  • Strong communication and interpersonal skills with a detail-oriented, service-oriented approach
  • Ability to manage multiple tasks in a busy clinical setting while maintaining attention to detail
  • Experience with documentation support or scribe-related tasks is preferred
  • Proficiency with standard office systems and comfort learning healthcare-related administrative tools

Nice to have

Experience with documentation support or scribe-related tasks is preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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