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We are looking for a dependable Medical Receptionist to support a busy healthcare practice in Avon, IN. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a smooth front-desk experience while helping patients navigate appointments, records, and check-in processes. The person in this role will balance patient-facing service with administrative coordination to keep daily operations organized and efficient.
Job Responsibility:
Welcome patients professionally, manage front-desk interactions, and help maintain an efficient flow between the reception area and clinical staff
Review insurance information at check-in, copy or scan documentation, and confirm that patient records and required signatures are current and accurate
Prepare, organize, and route patient charts before visits, then file completed documentation appropriately after appointments
Schedule office visits, diagnostic testing, imaging, and follow-up care while providing clear instructions to patients as needed
Collect co-payments and outstanding guarantor balances, update appointment details, and assist patients with next-step scheduling before departure
Monitor daily schedules, print and distribute updated patient lists, and follow up on reschedule needs and missed appointments for provider review
Enter new patient demographic details into the system and revise existing records to reflect current information
Communicate patient delays or schedule changes to the clinical team promptly to support smooth coordination of care
Provide coverage for front office functions, assist with chart completion, and support additional office locations or team needs when required.
Requirements:
High school diploma or equivalent required
Previous experience in a medical office or healthcare front-desk environment preferred
Background in business office or administrative support preferred
Working knowledge of patient scheduling, reception procedures, and patient check-in processes
Basic understanding of medical terminology
Comfortable using computer systems to update demographics, maintain records, and manage appointments
Strong organizational skills with the ability to handle multiple tasks in a fast-paced setting.