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We are looking for a bilingual Spanish Medical Receptionist to support a busy clinical office in Jersey City, New Jersey. This position serves as a central point of coordination for front-desk operations while providing close administrative assistance to the physician in a hands-on practice setting. The ideal candidate is organized, responsive, and comfortable managing patient-facing tasks alongside insurance and scheduling responsibilities in a high-volume environment.
Job Responsibility
Welcome patients, manage front-desk activity, and maintain an efficient check-in and check-out process throughout a high-volume day
Provide dedicated administrative support to the physician, helping coordinate daily priorities and keeping office operations running smoothly
Handle appointment scheduling and calendar updates using the practice's scheduling platform
Review insurance coverage details and confirm benefits before patient visits to help prevent delays in care
Obtain pre-authorizations for procedures, services, or treatments as needed and follow up on outstanding requests
Enter, update, and maintain accurate patient information within the electronic medical record system
Communicate with patients, insurance representatives, and internal staff to resolve routine administrative and coverage-related questions
Assist with office workflow using systems such as Practice Fusion and Thrive to support documentation and scheduling needs
Requirements
Prior experience in a medical receptionist, healthcare front-desk, or similar administrative role
Working knowledge of electronic medical record systems and confidence navigating EMR-based workflows
Familiarity with insurance verification and pre-authorization processes in a medical office setting is strongly preferred
Ability to stay organized and detail-focused in a fast-paced environment serving a large daily patient volume
Strong communication and interpersonal skills for interacting with patients, providers, and insurance contacts
Reliable multitasking skills with close attention to accuracy and detail
Comfortable providing direct administrative support in a traditional, hands-on physician office environment