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We are looking for a dedicated Medical Receptionist to join our team in Rockville, Maryland. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic medical office environment. The ideal candidate will excel in providing exceptional patient care and maintaining smooth front office operations.
Job Responsibility:
Greet patients and visitors warmly, ensuring a welcoming front desk experience
Schedule patient appointments efficiently using Athena software
Handle patient check-ins and verify necessary documentation for appointments
Maintain the front office area by organizing files and ensuring cleanliness
Respond to inquiries from patients and staff, providing accurate information
Coordinate with medical staff to ensure seamless daily operations
Process payments and assist patients with billing inquiries
Update patient records and ensure confidentiality in handling medical information
Monitor and order office supplies to support daily activities
Manage incoming phone calls professionally, addressing patient and provider needs
Requirements:
Previous experience in a medical receptionist or front office role is required
Proficiency in patient scheduling and using medical software systems such as Athena
Strong knowledge of basic medical terminology
Excellent interpersonal skills with the ability to interact effectively with patients and staff
Detail-oriented with strong organizational skills for managing multiple tasks
Ability to work independently and as part of a team in a fast-paced environment
Familiarity with handling patient check-ins and maintaining records
High school diploma or equivalent education is required
What we offer:
Medical, vision, dental, and life and disability insurance