Medical Receptionist Job at Robert Half (Portland)

Job Description

We are looking for a Medical Receptionist to support daily operations in a busy healthcare office in Portland, Oregon. This long-term contract position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-office activities organized and efficient.

Job Responsibility

Greet patients, answer inquiries, check patients in/out, and provide responsive, professional front-desk support
Enter, update, and verify patient information in electronic medical records (EMR) systems to ensure accuracy and compliance
Organize, label, and maintain patient files (both electronic and physical) for easy retrieval and proper documentation
Scan, upload, and distribute medical records, insurance documents, and other paperwork to support efficient clinic workflows
Schedule and confirm patient appointments, coordinate provider calendars, and manage appointment logistics
Use office software (such as Google Suite or similar systems) to prepare correspondence, track patient data, and support office communication
Assist with administrative and billing-related tasks, including verifying insurance information, processing basic documentation, and supporting revenue cycle workflows as needed

Requirements

Prior experience in a medical reception, healthcare office, or patient-facing administrative role
Bilingual in English and Spanish required, with the ability to communicate effectively with diverse patient populations
Experience working with Electronic Medical Records (EMR) systems
Epic experience strongly preferred
Strong patient service skills with the ability to communicate professionally and empathetically in a fast-paced clinical setting
High level of accuracy in data entry, including patient demographics, insurance information, and medical documentation
Experience scheduling patient appointments and managing provider calendars within a healthcare environment
Familiarity with medical office workflows, including patient check-in/check-out, insurance verification, and basic billing support
Ability to maintain and organize patient records in compliance with confidentiality and HIPAA standards
Strong organizational, communication, and time management skills with the ability to prioritize multiple tasks
Proficiency with standard office software (e.g., Google Suite or similar tools) to support administrative functions

What we offer

Medical, vision, dental, life and disability insurance
Company 401(k) plan

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