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We are looking for a bilingual Medical Receptionist to join our team in Monterey, California. This is a Contract to permanent position offering a dynamic opportunity to work in a healthcare environment and provide exceptional administrative support. The ideal candidate will play a vital role in ensuring smooth front office operations and delivering a positive experience for patients.
Job Responsibility:
Greet and check in patients, ensuring all necessary forms and documentation are completed accurately
Schedule and manage patient appointments using EMR systems, ensuring efficient time management
Handle incoming calls, provide information, and route inquiries to the appropriate staff members
Maintain and update patient records in compliance with healthcare regulations and privacy standards
Assist with insurance verification and billing processes to streamline administrative workflows
Communicate effectively with patients and staff, including providing bilingual support in Spanish
Ensure the front office area is organized and welcoming for patients and visitors
Collaborate with medical staff to support daily operations and resolve any scheduling conflicts
Adhere to healthcare protocols and maintain confidentiality at all times
Requirements:
Minimum of 2 years of administrative experience in a healthcare setting
Proficiency in using EMR systems and scheduling software
Bilingual in Spanish and English, with excellent communication skills in both languages
Familiarity with medical terminology and front office operations
Strong organizational skills and the ability to multitask in a fast-paced environment
Demonstrated ability to provide outstanding customer service and maintain professionalism
Availability to wear scrubs provided by the employer as part of the dress code
Nice to have:
Certified in Epic or other relevant EMR systems is highly preferred
What we offer:
medical, vision, dental, and life and disability insurance