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Medical Receptionist

United States, Monterey · Job Posted May 03, 2026
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Job Description

We are looking for a bilingual Medical Receptionist to join our team in Monterey, California. This is a Contract to permanent position offering a dynamic opportunity to work in a healthcare environment and provide exceptional administrative support. The ideal candidate will play a vital role in ensuring smooth front office operations and delivering a positive experience for patients.

Job Responsibility

  • Greet and check in patients, ensuring all necessary forms and documentation are completed accurately
  • Schedule and manage patient appointments using EMR systems, ensuring efficient time management
  • Handle incoming calls, provide information, and route inquiries to the appropriate staff members
  • Maintain and update patient records in compliance with healthcare regulations and privacy standards
  • Assist with insurance verification and billing processes to streamline administrative workflows
  • Communicate effectively with patients and staff, including providing bilingual support in Spanish
  • Ensure the front office area is organized and welcoming for patients and visitors
  • Collaborate with medical staff to support daily operations and resolve any scheduling conflicts
  • Adhere to healthcare protocols and maintain confidentiality at all times

Requirements

  • Minimum of 2 years of administrative experience in a healthcare setting
  • Proficiency in using EMR systems and scheduling software
  • Bilingual in Spanish and English, with excellent communication skills in both languages
  • Familiarity with medical terminology and front office operations
  • Strong organizational skills and the ability to multitask in a fast-paced environment
  • Demonstrated ability to provide outstanding customer service and maintain professionalism
  • Availability to wear scrubs provided by the employer as part of the dress code

Nice to have

Certified in Epic or other relevant EMR systems is highly preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan
  • free online training

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