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Aylo Health Logo Aylo Health · Office Administration

Medical Receptionist (Part-Time)

United States, Ball Ground · Job Posted July 03, 2026
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Job Description

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent customer/patient services via phone and in person.

Job Responsibility

  • Must provide excellent customer service for patients
  • practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
  • Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly
  • determines purpose of visit and direct patients/clients/visitors
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information
  • recording and collecting patient charges
  • controlling credit extended to patients
  • filing, collecting, and expediting third-party claims
  • Protects patients' rights by maintaining confidentiality of personal and financial information
  • Keeps patient appointments on schedule by notifying provider of patient's arrival
  • reviewing service delivery compared to schedule
  • reminding provider of service delays
  • Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
  • Transfer telephone calls as needed
  • works with call center representative to ensure adequate patient support is all times
  • Adheres to all policies on safety and security
  • maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
  • Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
  • Assist with other duties as assigned
  • General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

Requirements

  • High School graduate or equivalent required, Medical Receptionist Certificate a plus
  • 1+ years of experience medical office receptionist experience
  • Medical Receptionist Certificate a plus
  • Regular and reliable attendance is an essential function of the position
  • Excellent communication skills
  • Computer literate with entry level working knowledge
  • Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
  • Duties require professional verbal and written communication skills
  • Ability to work independently or with a team
  • Professional appearance
  • Positive attitude

What we offer

  • Medical, dental, and vision insurance
  • 401K with company match
  • STD, LTD, Life Insurance
  • Paid Time Off and Paid Holidays
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