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Premium Health Logo Premium Health · Health and Beauty

Medical Receptionist - Fertility (Early Morning Shift)

United States, Monroe Employment contract 30.00 USD / Hour · Job Posted May 03, 2026
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Job Description

The Sr. Patient Navigator serves as the face of the Reproductive Endocrinology & Infertility (REI) practice and is often the first point of contact for patients. In this role, the Medical Receptionist / Administrative Assistant plays a critical part in ensuring a smooth, coordinated flow of operations between the REI practice and Premium Health’s Brooklyn site, while delivering a compassionate, organized, and professional patient experience. This position requires a high level of attention to detail, discretion, and emotional intelligence, given the sensitive nature of REI care. The Medical Receptionist / Administrative Assistant is skilled at managing multiple responsibilities simultaneously in a fast-paced clinical environment while upholding Premium Health’s standards of CARE: Compassion, Agility, Respect, and Excellence.

Job Responsibility

  • Greet and check in patients in a warm, professional, and empathetic manner
  • Serve as the primary front-desk representative for the REI practice
  • Perform insurance eligibility checks and basic insurance verification
  • Print and prepare patient labels, laboratory orders, and clinical documentation, as well as copy/scan/fax the information into the relevant source
  • Assist patients with completion and organization of required paperwork
  • Liaise and coordinate administrative communication between the Aizer site and Premium Health’s Brooklyn site
  • Answer incoming phone calls and place outbound calls to patients regarding appointments, instructions, and follow-up
  • Schedule, confirm, and update patient appointments
  • Collect copays and patient payments at time of service
  • Support light billing tasks and documentation as assigned
  • Scan, file, and maintain accurate patient records in accordance with HIPAA regulation
  • Respond to patient inquiries in a timely and professional manner
  • Support clinical and administrative staff to ensure efficient daily operations

Requirements

  • Minimum education requirement: High-school diploma
  • Minimum 1 year of professional experience in a healthcare, medical office, or customer service–focused role
  • Prior experience in a medical receptionist, administrative assistant, or front-desk role preferred
  • Familiarity with insurance verification, copay collection, and basic billing processes
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to handle sensitive patient information with discretion and professionalism
  • Experience in women’s health or specialty practices (REI preferred) is a plus
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