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Join Our Team as a Medical Personal Assistant! Are you passionate about making a difference in the medical field? Do you have experience working within Fertility or Women's health? Do you thrive in a dynamic environment where your organisational skills and empathy can shine? Our client, a prestigious private clinic specialising in gynaecology and fertility treatments, is seeking a dedicated Medical Personal Assistant to join their vibrant team!
Job Responsibility:
Collaborate with assigned Consultants to oversee patient caseloads, delivering top-notch administrative support
Serve as the first point of contact for patients-booking appointments, answering queries, and relaying messages
Handle telephone and email inquiries with professionalism, ensuring timely and accurate information is provided
Prepare patient results and queries for Consultants, liaising with third parties for essential information
Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly
Format and send reports dictated by the Consultant efficiently
Provide clear information to patients regarding investigations and treatment options
Coordinate the Consultant's diary for a seamless workflow, collaborating with other teams
Identify opportunities for process improvements to enhance efficiency
Requirements:
Minimum of two years' experience as a Medical Secretary in a team-oriented environment
Have a background within fertility or women's health
Excellent verbal and written communication skills
Strong understanding and respect for confidentiality
Professional demeanour, remaining calm and composed under pressure
Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems
Self-motivated with the ability to prioritise tasks independently
Highly organised, detail-oriented, and analytical with a solution-focused mindset
Nice to have:
Previous experience in a private fertility environment