Medical Personal Assistant, Office Angels

Medical Personal Assistant

Office Angels

Location:
United Kingdom, London

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

37000.00 - 38000.00 GBP / Year

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Job Description:

The role entails providing exceptional pro-active PA and secretarial support to Consultants at a prestigious private clinic in the West End that specialises in gynaecology and fertility treatments. Responsibilities include coordinating schedules, managing workloads, and ensuring smooth clinic functionality.

Job Responsibility:

Collaborate with assigned Consultants to oversee their patient caseloads, ensuring top-notch administrative support
Serve as a first point of contact for patients booking appointments, answering queries, and relaying messages
Handle telephone and email enquiries with professionalism, ensuring timely and accurate information is provided
Prepare patient results and queries for Consultants, including liaising with third parties for essential information
Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly
Format and send reports dictated by the Consultant efficiently
Provide clear information to patients regarding investigations and treatment options
Coordinate the Consultant's diary to ensure seamless workflow, in consultation with other teams
Identify opportunities for process improvements to enhance efficiency

Requirements:

Minimum of two years' experience as a Medical Secretary in a team-oriented environment
Excellent verbal and written communication skills
Strong understanding and respect for confidentiality
Professional demeanour, remaining calm and composed under pressure
Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems
Self-motivated with the ability to prioritise tasks independently
Highly organised, detail-oriented, and analytical with a solution-focused mindset

Nice to have:

Previous experience in a private fertility environment
Knowledge of MediTEX
Knowledge of MidexPro

What we offer:

Diversity and inclusion in the workplace
Support for reasonable adjustments during recruitment

Additional Information:

Job Posted:
November 04, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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