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Medical Personal Assistant

United Kingdom, London Employment contract 37000.00 - 38000.00 GBP / Year · Job Posted November 04, 2025
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Job Description

The role entails providing exceptional pro-active PA and secretarial support to Consultants at a prestigious private clinic in the West End that specialises in gynaecology and fertility treatments. Responsibilities include coordinating schedules, managing workloads, and ensuring smooth clinic functionality.

Job Responsibility

  • Collaborate with assigned Consultants to oversee their patient caseloads, ensuring top-notch administrative support
  • Serve as a first point of contact for patients booking appointments, answering queries, and relaying messages
  • Handle telephone and email enquiries with professionalism, ensuring timely and accurate information is provided
  • Prepare patient results and queries for Consultants, including liaising with third parties for essential information
  • Ensure all necessary documentation is ready ahead of clinic lists, updating patient files accordingly
  • Format and send reports dictated by the Consultant efficiently
  • Provide clear information to patients regarding investigations and treatment options
  • Coordinate the Consultant's diary to ensure seamless workflow, in consultation with other teams
  • Identify opportunities for process improvements to enhance efficiency

Requirements

  • Minimum of two years' experience as a Medical Secretary in a team-oriented environment
  • Excellent verbal and written communication skills
  • Strong understanding and respect for confidentiality
  • Professional demeanour, remaining calm and composed under pressure
  • Proficiency in Microsoft Office (PowerPoint, Excel, Word) and other relevant systems
  • Self-motivated with the ability to prioritise tasks independently
  • Highly organised, detail-oriented, and analytical with a solution-focused mindset

Nice to have

  • Previous experience in a private fertility environment
  • Knowledge of MediTEX
  • Knowledge of MidexPro

What we offer

  • Diversity and inclusion in the workplace
  • Support for reasonable adjustments during recruitment

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