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Medical Order Specialist

United States, Rockingham Employment contract 17.00 - 19.00 USD / Hour · Job Posted June 29, 2026
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Job Description

As a Change Order Representative, you are responsible for reviewing and processing changes to existing patient orders to ensure accuracy, compliance, and timely shipment of medical supplies. This role focuses on prescription review, insurance and authorization validation, documentation accuracy, and coordination with internal teams to prevent delays in patient care. This is a remote, detail-driven role requiring strong organizational skills and healthcare administrative experience.

Job Responsibility

  • Review and process changes to existing patient orders
  • Validate prescription accuracy and determine when updated documentation is required
  • Verify insurance coverage and submit or follow up on authorizations
  • Calculate and verify enteral formula requirements
  • Navigate insurance and payer portals
  • Maintain accurate, HIPAA-compliant documentation
  • Communicate with patients and internal teams as needed to resolve order issues

Requirements

  • 2+ years of healthcare administrative, order processing, or insurance experience
  • High school diploma or GED required
  • Home health, DME, or enteral experience preferred
  • Insurance authorization knowledge a plus

Nice to have

  • Home health, DME, or enteral experience
  • Insurance authorization knowledge

What we offer

  • 100% Remote
  • Equipment Provided
  • Fun, Inclusive Work Environment
  • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
  • 2 Bonus Days Off (“Fun Day” and “Inclusion Day”)
  • 6 Paid Holidays
  • Supportive Team with Role-Based Training to Aid in Your Success
  • Internal Opportunities for Growth
  • Interactive Clubs and Engagement Opportunities

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