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Medical Office Receptionist / Practice Coordinator

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Revel Staffing

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Location:
United States , Fort Worth

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

22.00 - 30.00 USD / Hour
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Job Description:

A growing behavioral healthcare practice is seeking a Medical Office Receptionist / Practice Coordinator to oversee front-desk operations and ensure smooth administrative support for clinicians and patients. This role is ideal for someone who thrives in a compassionate, detail-oriented environment and is passionate about improving patient access to mental health care.

Job Responsibility:

  • Greet, check in, and check out patients with professionalism and warmth
  • Verify documentation, insurance eligibility, and payment information before visits
  • Manage incoming calls, emails, and portal messages for scheduling, billing, and general inquiries
  • Assist patients with telehealth setup, portal navigation, and urgent communication requests
  • Collect co-payments and account balances while maintaining accurate financial records
  • Handle scanning, mail, and e-fax processing
  • keep the reception area organized and patient-ready
  • Support clinicians with appointment coordination, administrative follow-ups, and patient communication
  • Maintain strict HIPAA compliance and safeguard all patient data with confidentiality

Requirements:

  • High School Diploma or equivalent required
  • Associate’s degree preferred
  • MediClear Certification or equivalent HIPAA credential required
  • 1+ year of experience in healthcare administration, medical reception, or patient-facing customer service preferred
  • Strong multitasking and organizational skills with attention to accuracy
  • Proficiency in Microsoft Office Suite and electronic medical record (EMR) systems
  • Excellent communication skills—able to remain calm, professional, and compassionate during sensitive or high-volume interactions
What we offer:
  • Competitive hourly pay with quarterly bonus opportunities
  • Comprehensive medical, dental, and vision benefits
  • Supportive, patient-focused workplace centered on behavioral and mental health care
  • Ongoing professional development and advancement opportunities

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
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