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Medical Office Assistant

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Integrated Medical Services, Inc.

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Location:
United States , Avondale

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Medical Office Assistant is responsible for answering a high volume of incoming calls and the scheduling and confirming of appointments. This position may also be responsible for logging new patient’s incoming referrals, and assisting the front office with work related to the support needs of the medical practice.

Job Responsibility:

  • Answer Patient telephone calls and direct them to appropriate person
  • Scheduling and Rescheduling of patient appointments
  • Verify and update patient demographics
  • Verify eligibility for patients
  • Logging new patient’s incoming referrals
  • Assisting the front office with work related to the support needs of the medical practice

Requirements:

  • 1-2 years’ experience preferred
  • Bilingual (Spanish/English) required
  • Cardiology experience preferred
  • Excellent communication skills-both written and verbal
  • Good computer skills and being familiar with Microsoft (Word and Excel)
  • EMR (Athena) experience a plus
  • Requires exceptional interpersonal and communication skills
  • Ability to interact with people from different backgrounds and cultures
  • Requires the ability to manage multiple changing priorities in an effective and organized fashion
  • Must have knowledge of and follow HIPAA guidelines and secure Protective Health Information at all times
  • Computer skills that support efficient usage of systems
  • Professional demeanor when working with patients face-to-face or over the phone
  • High School Diploma or GED
  • Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
  • Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
  • Front Office experience is a clinical setting preferred

Nice to have:

  • EMR (Athena) experience a plus
  • Cardiology experience preferred
  • Front Office experience is a clinical setting preferred
  • Team Player
  • Loyal
  • Leader
  • Enthusiastic
  • Detail Oriented
  • Dedicated
  • Medical Assistant Diploma
What we offer:
  • Medical, Dental, and Vision benefits
  • 401k match available
  • Paid Time Off
  • short-term and long-term disability
  • life insurance
  • lucrative 401K plan

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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