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The Medical Office Assistant is responsible for providing support by assisting patients and their family members before, during and after their visit. Medical Office Assistants work alongside doctors, nurses, front office staff, and other clinical personnel, performing functions that help the clinic run smoothly.
Job Responsibility:
Room patients
Take vitals/review patient history
Prepare and clean room for patient and get patient prepared for the physician encounter.
Performs a variety of office-based testing and treatments related to patient care under the supervision of clinician care.
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.
Manages check-in and check-out functions
Schedules appointments/tests/procedures
Answers incoming calls and route them to the appropriate staff
Contribute to team effort by accomplishing related job responsibilities
Perform other duties as assigned
Requirements:
Bilingual (Spanish/English) preferred
Excellent communication skills-both written and verbal
Good computer skills and being familiar with Microsoft (Word and Excel)
High School Diploma or GED
Front Office experience in a clinic setting preferred
Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures.
Requires the ability to manage changing priorities in an effective and organized fashion
Must have knowledge of and follow HIPAA guidelines and secure Protected Health Information at all times.
The ability to work in a constant state of alertness and in a safe manner.
Computer skills that support efficient usage of systems
Desire to deliver the best quality of customer service
Professional demeanor when working with patients face-to-face or over the phone.
Nice to have:
EMR (Athena) experience a plus
1 – 3 years’ experience as a Medical Assistant
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
What we offer:
medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan