This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS Care Center is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Cardiology department in Avondale. The Medical Office Assistant is responsible for answering a high volume of incoming calls and the scheduling and confirming of appointments. This position may also be responsible for logging new patient’s incoming referrals, and assisting the front office with work related to the support needs of the medical practice.
Job Responsibility
Answer Patient telephone calls and direct them to appropriate person
Scheduling and Rescheduling of patient appointments
Verify and update patient demographics
Verify eligibility for patients
Requirements
1-2 years’ experience preferred
Bilingual (Spanish/English) required
Cardiology experience preferred
Excellent communication skills-both written and verbal
Good computer skills and being familiar with Microsoft (Word and Excel)
EMR (Athena) experience a plus
Requires exceptional interpersonal and communication skills
Ability to interact with people from different backgrounds and cultures
Requires the ability to manage multiple changing priorities in an effective and organized fashion
Must have knowledge of and follow HIPAA guidelines and secure Protective Health Information at all times
Computer skills that support efficient usage of systems
Professional demeanor when working with patients face-to-face or over the phone
Nice to have
EMR (Athena) experience
Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
Front Office experience is a clinical setting preferred