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Medical Office Administrator

https://www.randstad.com Logo

Randstad

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Location:
Canada , Calgary

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Contract Type:
Not provided

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Salary:

22.00 - 29.00 CAD / Hour

Job Description:

Are you an empathetic, highly organized individual looking to advance your career in the healthcare sector? We are seeking a dedicated Medical Office Assistant to join a premier, high-volume neurology practice in the heart of Calgary. As a Medical Office Assistant, you will be the face of the clinic, providing essential support to both patients and specialized practitioners. This is a unique opportunity within our healthcare specialization at Randstad Professional to step into a fast-paced environment where your clinical administrative skills will directly impact patient care and clinic efficiency. As a Medical Office Assistant, you will navigate the complexities of a specialty neurology practice that sees upwards of 200 patients on peak days. This role is ideal for a Medical Office Assistant who thrives in a 'hub' environment, working collaboratively with both front-end reception and back-end administrative teams. Whether you are managing complex scheduling or performing patient intake, your role as a Medical Office Assistant is vital to the seamless flow of one of Alberta's busiest neurological centers. Joining this team means becoming part of a long-standing group of professionals, with many staff members boasting over five years of tenure.

Job Responsibility:

  • Manage high-volume front-desk reception duties, acting as the primary point of contact for patients and visitors
  • Execute efficient patient intake and outtake procedures to ensure clinical data is captured accurately
  • Coordinate and book complex follow-up appointments and specialist consultations within the EMR system
  • Provide comprehensive phone support, triaging inquiries and managing a multi-line telecommunications system
  • Process point-of-sale transactions and manage daily financial reconciliations for clinic services
  • Maintain and update Electronic Medical Records (EMR) with high attention to detail and patient confidentiality
  • Collaborate with the 'back-end admin hub' to ensure all laboratory and test results are filed and flagged correctly
  • Assist team leads and senior staff in maintaining a clean, professional, and welcoming clinic environment
  • Navigate a fast-paced workflow, ensuring that 150–200 daily patients receive timely and compassionate service

Requirements:

  • Proficiency in Electronic Medical Records (EMR) software and basic Microsoft Office suite (Outlook/Excel)
  • Exceptional verbal and written communication skills tailored for a professional healthcare setting
  • Strong multi-tasking abilities with the capacity to remain calm under pressure in high-volume environments
  • High level of compassion and empathy when dealing with patients facing neurological challenges
  • Precise data entry skills and a keen eye for administrative accuracy
  • Ability to work effectively in a team-based 'hub' structure alongside senior administrative staff
What we offer:
  • Competitive pay scale ranging from $22.00 to $28.00 per hour based on certification and experience
  • Opportunity for immediate temporary-to-permanent transition for the right candidate
  • Comprehensive work-life balance with consistent daytime shifts (no late nights)
  • Access to branded black scrubs provided by the office after an initial period
  • Central location on 17th Avenue, easily accessible via public transit and local parking
  • Mentorship from a stable team of long-term employees with 5+ years of experience
  • Participation in a supportive healthcare environment focused on professional growth

Additional Information:

Job Posted:
February 23, 2026

Expiration:
April 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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