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Join a team that’s setting the standard for safety and quality. Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.
Job Responsibility:
Perform test procedures of moderate/high complexity requiring the exercise of independent judgement and responsibility in those specialties in which they are qualified
Must demonstrate proficiency in all areas of testing and be proficient troubleshooting all applicable instruments/procedures in the department
Provides support to the department in the areas of quality control, troubleshooting complex problems, customer support, instrument and equipment maintenance, staff training, process improvement and the completion of special projects as assigned
Perform and report on assigned analytical tests in accordance with applicable Standard Operating Procedures (SOP) ensuring that applicable quality control requirements are met
Actively support and comply with laboratory policies and procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient test results
Adhere to analytical schedules to maintain turnaround time of results including STATS or critical results to clients
Ensure reagents/test kits have received dates, expiration dates and if applicable opened dates
Perform and document QC analysis to ensure accuracy of clinical data and proper instrument function. Make quality control decisions regarding the disposition of an assay or test
Responsible for informing supervisory personnel of all problems associated with the proper performance of test procedures
Report any actual or potential deviation from standard or accepted testing procedures and cooperate fully with any investigation of same
Enter test results into the Laboratory Information System for standardized report to be generated for physician review and interpretation
Maintain laboratory areas and equipment in a safe, functional and sanitary condition
Complete training and competency checklists as appropriate
May assist supervisor with training of other laboratory personnel
Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements
Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management
Answer questions from clients or other lab personnel, if applicable
Participate in government or regulatory agency inspections, if needed
May be required, in the absence of a Supervisor, to assume lead responsibilities if qualified and delegated
Requirements:
One (1) year full-time experience or training (high complexity testing) in a clinical laboratory setting
BS/BA in Medical Technology, Chemistry or Biology, or Associates degree in a Laboratory Science or Medical Technology, or Previously qualified as a Technologist under 42 CFR 493. 1433 published in March 14, 1990
Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation)
United States-educated candidates must provide a detailed original transcript
Proven leadership and problem-solving skills
Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency
Interpersonal skills necessary to deal courteously and effectively with supervisors, co-workers and clients
Communication skills necessary to handle telephone inquiries from clients
Ability to deal with client information in a confidential manner
Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems
Nice to have:
Minimum of 3 years clinical experience with most current year in present department
ASCP Certification (Preferred)
What we offer:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education