Medical Interpreter Job at Dana-Farber Cancer Institute (Methuen)

Job Description

The Medical Interpreter I is responsible for assessing the needs of patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. This position’s work location is onsite, full-time on campus at the Merrimack Valley location for Dana-Farber.

Job Responsibility

Assess the needs of patients and provide assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information
Immediately and effectively answer requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests
Arrive on time to the appointments and provide services from the point of entry throughout discharge
Interpret and transmit accurately and in understandable terms, complex medical information from medical providers to patients
Interpret and transmit accurately and in understandable terms information from patients to medical providers
Assist patients and clinical providers throughout the hospital system in a professional and courteous manner
Seek evaluation, certification and additional training in interpreting, health care practices and beliefs, and cultural differences
Maintain an environment that promotes collaborative work relationships and provides assistance to Interpreter Services staff to perform office related tasks as needed
Accept and process properly the assignments for his/her language
Maintain complete and accurate records of services rendered and documentation of all patient related information
Resolve most issues that arise in their daily responsibilities, answer questions and make appropriate referrals
Interpret medical information between medical providers and patient and/or family in three different modalities, in-person/on-campus, video, or telephonic interpretation
Recognize and respect diversity for all patients and DFCI workforce
Intervene as a cultural broker when communication is compromised by culture bound messages
Follow the recognized Medical Interpreter Codes of Ethics and Standards of Practice
Perform other tasks, duties and responsibilities as needed
Adhere to the department procedures for initial interpreter screening and ongoing competencies by completing and passing an assessment

Requirements

Bachelor’s Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred
1 year of experience working as a medical interpreter
Working knowledge of medical terminology, basic anatomy, physiology and diagnostic procedures and treatments
Must be fluent, both verbal and written, in English and target language
Certificate of completion of medical interpreter training program
National Certification preferred
Strong ability to concentrate, detail oriented and possess culturally sensitive care
Strong interpersonal skills in situations that are very difficult and demanding
Must have excellent organizational skills to evaluate relative needs and set priorities, problem-solving skills and ability to meet deadlines
Ability to follow directions with minimal supervision

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