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We are looking for a detail-oriented Medical Insurance Claims Specialist to join our team on a contract basis in Spokane, Washington. In this role, you will be responsible for managing third-party medical billing processes, addressing unpaid claims, and supporting patients with insurance-related inquiries. This is an excellent opportunity to contribute to a dynamic healthcare environment while ensuring accuracy and efficiency in claim processing.
Job Responsibility:
Process medical claims for third-party payers and rebill as necessary to ensure accurate submission
Investigate unpaid claims, determine payment status, and take corrective action by appealing denials or resubmitting claims
Communicate with insurance providers to resolve discrepancies in payments or unpaid services
Identify and correct errors in claim information to ensure successful submissions
Assist patients with understanding their insurance claims and address their basic billing concerns
Provide support for patient collection inquiries during the absence of the Collections Specialist
Authorize write-offs for uncollectible balances within designated authority limits
Research and resolve credit balances, issuing refunds to the appropriate parties as necessary
Complete assigned special projects and additional tasks as required
Requirements:
Proven experience in medical billing, claims processing, or insurance-related roles
Familiarity with third-party payer systems and medical billing procedures
Strong knowledge of patient and insurance eligibility verification processes
Proficiency in handling insurance claims and resolving issues related to denials or discrepancies
Exceptional attention to detail and accuracy in managing financial transactions
Excellent communication skills for interacting with patients and insurance providers
Ability to work independently while adhering to established procedures and deadlines
Nice to have:
Experience with credit balance resolution and refund processing is a plus
What we offer:
medical, vision, dental, and life and disability insurance