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Medical Information Manager

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Product Life Group

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Location:
Australia , Melbourne

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Commercial Eyes- PLG Group of Companies is looking for a Medical Information Manager to join its Teams; to lead project delivery, manage a high-performing MI team, and provide exceptional client service across our growing Medical Information portfolio.

Job Responsibility:

  • Lead and coordinate Medical Information project teams to ensure timely, accurate, compliant delivery of client services
  • Act as the primary liaison for clients — managing expectations, providing scientific and strategic guidance, and ensuring ongoing satisfaction
  • Oversee the full lifecycle of client projects, including scoping, proposals, resourcing, execution, reporting, and follow-up
  • Mentor, supervise, and develop MI Associates and Junior Associates, fostering a high-performance team culture
  • Ensure all medical inquiries are handled with accuracy, scientific rigour, and alignment with client SOPs, regulatory requirements, and industry standards
  • Maintain and enhance MI knowledge assets, including standard response documents and databases
  • Ensure timely identification and reporting of adverse events (AEs) and product complaints (PCs) in line with ANZ safety requirements
  • Support internal and external audits and contribute to continuous improvement initiatives
  • Work collaboratively with other business units to enhance service offerings and drive efficiencies
  • Contribute to business development and client retention by identifying opportunities, nurturing relationships, and supporting proposal development
  • Play a key role in operational excellence through process optimisation, performance tracking, and quality management activities

Requirements:

  • Bachelor of Pharmacy or relevant scientific qualification
  • 3+ years’ Medical Information experience, including supervisory responsibilities
  • Strong scientific evaluation and communication skills
  • Knowledge of MI systems, QMS, and Australian/NZ safety reporting requirements
  • Excellent project management, problem-solving, and people leadership capabilities

Nice to have:

  • Additional language proficiency (Japanese, Vietnamese, Korean, Mandarin) is highly valued
  • Consulting experience a plus
What we offer:
  • Collaborate with some of the brightest minds in access, policy, and strategy
  • Contribute to projects that have real-world impact on patient care
  • Enjoy a flexible, hybrid work model and commitment to work-life balance
  • Join a company that values expertise, purpose, and progress

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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