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Medical Information Associate

United Kingdom, Guildford · Job Posted December 11, 2025
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Job Description

The PrimeVigilance Medical Information Associate position offers an opportunity to develop your career in the field of medical information.

Job Responsibility

  • To take responsibility for handling medical information inquiries in English and ideally one other language in which you are fluent
  • To take responsibility for translational activities in your other fluent language, where applicable
  • To provide approved responses to medical inquiries from external customers including healthcare professionals and patients as well as assisting the pharmaceutical clients’ internal departments with queries where required
  • To prepare responses to inquiries based on research in the literature and collaboration with physicians both internally and with pharmaceutical client internal departments
  • To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 inquiry handling service

Requirements

  • An undergraduate degree in life sciences
  • Customer service experience is an advantage
  • Advanced knowledge of English plus one other language
  • Advanced knowledge of MS Word and Excel
  • Excellent attention to detail and organizational skills
  • Independent problem solving and decision-making skills
  • Process-oriented and critical thinking
  • Responsible approach to work duties

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