Medical Front Office Specialist Job at Robert Half (Indianapolis)

Medical Front Desk Specialist

This role is crucial to our healthcare team, with responsibilities ranging from ...

Location

United States , Windham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in answering and managing inbound calls, providing information, and redirecting calls as necessary
Ability to handle billing functions, including processing payments and maintaining financial records
Familiarity with creating and interpreting charts and graphs, ideally in a medical context
Experience checking in patients, managing appointments, and updating patient records
Strong communication skills to answer patient queries effectively and professionally
Knowledge of medical terminology and procedures is beneficial
High level of organization and attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Proficiency in using medical software systems for scheduling and record keeping
Previous experience in a medical front desk role is preferred

Job Responsibility

Provide a warm, detail oriented welcome to patients upon their arrival at the clinic
Handle incoming calls, providing information or directing them to the appropriate departments or personnel
Manage the scheduling and confirmation of patient appointments, while keeping the calendar updated and notifying patients of their upcoming appointments
Gather and input patient information accurately, including personal details, insurance details, and medical history
Maintain and manage patient files and records in accordance with HIPAA regulations, ensuring they are updated, organized, and confidential
Verify patient insurance information and liaise with insurance companies for approval of services or procedures as needed
Process and manage patient payments, including issuing receipts for co-pays, deductibles, and outstanding balances
Facilitate effective communication with doctors, nurses, and other healthcare professionals to ensure coordinated patient care and appointment scheduling
Prepare and dispatch appointment reminders, patient forms, or follow-up letters as necessary
Oversee office supplies, ensuring necessary materials are available and properly stocked

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Medical Front Office Specialist

Our team is seeking a dedicated Medical Front Office Specialist to provide best-...

Location

United States , Carmel

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate or bachelor’s degree preferred
At least 1 year of experience in a medical office or healthcare setting (preferred)
Proficiency with electronic medical records systems and Microsoft Office Suite
Strong communication, organizational, and multitasking abilities
Excellent customer service and interpersonal skills
Detail-oriented with an understanding of insurance verification and patient billing processes

Job Responsibility

Greet patients and visitors, creating a professional and welcoming atmosphere
Answer incoming calls, schedule appointments, and manage the provider’s calendar
Register new patients, verify insurance, and maintain electronic medical records
Collect co-pays and process payments accurately
Provide timely and courteous responses to patient inquiries and resolve issues as needed
Coordinate patient flow, ensuring timely check-in and check-out
Ensure confidentiality and compliance with HIPAA and all applicable regulations
Assist with other front office duties as assigned

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

Fulltime

Medical Front Desk Specialist

Our expanding medical practice is looking for a skilled Medical Front Desk Speci...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous healthcare front desk, medical office, or customer service experience is a strong plus
Comfort using electronic medical records and scheduling systems
Cordial communication style, attention to detail, and ability to stay calm under pressure
A passion for helping people and delivering stellar patient experiences
Strong time management and organization skills

Job Responsibility

Greetings and check-in of patients with courtesy and professionalism
Handling a high volume of phone calls, scheduling appointments, and addressing patient inquiries
Overseeing patient registration, insurance verification, and confirming appointments
Maintaining accurate and confidential patient records
Partnering with nurses, physicians, and support staff to ensure efficient clinic operations
Addressing unexpected issues with quick and effective solutions
Keeping the front office environment organized, welcoming, and compliant with practice standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to join our team in Jupiter, ...

Location

United States , Jupiter

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical front office or receptionist role
Proficiency in scheduling patient appointments and managing medical office workflows
Strong understanding of patient check-in procedures and basic medical terminology
Excellent communication and interpersonal skills for interacting with patients and staff
Ability to multitask and remain organized in a fast-paced environment
Attention to appearance and adherence to a business casual dress code with scrubs
Familiarity with office systems and procedures in a medical setting
Detail-oriented with the ability to handle sensitive patient information responsibly

Job Responsibility

Greet patients and visitors warmly, creating a welcoming and detail-oriented front-office atmosphere
Manage patient check-in processes, including verifying information and collecting necessary copayments
Schedule patient appointments efficiently while coordinating with medical staff to ensure availability
Perform receptionist duties, such as answering phone calls, responding to inquiries, and directing calls to appropriate personnel
Maintain the organization of the front desk area and ensure all patient records are properly handled
Utilize basic medical terminology to assist with administrative tasks and communicate effectively with patients and staff
Ensure compliance with office policies and procedures while maintaining a business casual appearance with scrubs
Assist in resolving patient concerns or questions promptly and courteously
Support the medical staff by maintaining accurate documentation and timely communication
Contribute to a positive and efficient work environment by collaborating with other team members

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Medical Front Desk Specialist

We are looking for a dedicated Medical Front Desk Specialist to join our team in...

Location

United States , Beverly Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in a medical office environment, particularly in front desk operations
Proficiency in patient scheduling, check-ins, and appointment coordination
Strong knowledge of HIPAA compliance and patient privacy regulations
Excellent communication and interpersonal skills, with the ability to remain calm under pressure
Familiarity with handling inbound calls and addressing patient inquiries effectively
Detail-oriented approach to managing patient records and documentation
Ability to adapt to a fast-paced environment and multi-task efficiently

Job Responsibility

Welcome patients with professionalism and courtesy, ensuring a positive first impression
Schedule, confirm, and adjust appointments using medical scheduling software, while assisting with follow-up bookings
Communicate office policies and procedures clearly to patients, addressing any questions or concerns
Process and verify patient documentation and insurance information with accuracy and confidentiality
Maintain and update patient records to ensure compliance with medical regulations and timely data entry
Manage leads by contacting patients or potential clients to coordinate follow-up appointments
Collaborate with staff to ensure seamless scheduling and coordination of appointments
Provide administrative support to office management and medical staff as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Office Specialist II, Orthopedics

We are looking to add an Office Specialist II at Baptist Orthopedics, located at...

Location

United States , Fleming Island, FL

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
One-Two Years Front Desk Experience Preferred
Experience Working in a Medical Office Preferred

Job Responsibility

Assisting patients as needed
Reviewing and following up on unpaid insurance claims
Processing mail on a daily basis
Working with insurance carriers and Baptist Primary Care Centers
Check in and check out
Assisting with referrals as needed
Scanning documents

Fulltime

Medical Front Desk Specialist

We are looking for an experienced Medical Front Desk Specialist to join a chirop...

Location

United States , Palm Beach Gardens, Florida

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a medical office setting is required
Strong communication and interpersonal skills to build patient relationships
Basic knowledge of medical terminology is necessary
Proficiency in general computer skills
familiarity with medical office software is a plus
Sales experience or ability to promote services effectively is desirable
Ability to multitask and prioritize tasks in a busy environment
Detail-oriented approach and commitment to maintaining patient confidentiality
Must be comfortable wearing scrubs and adhering to office dress code standards

Job Responsibility

Greet patients warmly and manage their check-in process efficiently
Schedule appointments and manage the office calendar to ensure smooth operations
Build positive relationships with patients to encourage repeat visits and promote services
Handle receptionist duties, including answering phone calls and addressing inquiries
Assist patients with understanding service offerings and guide them through appointment booking
Maintain accurate patient records and ensure confidentiality
Utilize basic medical terminology to communicate effectively with patients and staff
Collaborate with team members to provide a welcoming and detail-oriented environment
Ensure the front desk area is organized and presentable at all times
Provide support with administrative tasks as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Patient Administrative Specialist

Oversee vital front office functions, including patient registration, surgery sc...

Location

United States , Palo Alto

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
Proficiency in medical terminology and familiarity with healthcare administrative practices
Strong computer skills, including experience with Windows-based office software and electronic medical records (EMR)
Exceptional communication skills, both written and verbal, tailored to diverse audiences
Proven ability to deliver excellent customer service while managing multiple tasks effectively
Skill in prioritizing and resolving problems in a fast-paced environment
Knowledge of multi-line phone systems and ability to route incoming calls efficiently
Calm and detail-oriented approach to handling stressful situations

Job Responsibility

Welcome patients warmly at the front desk and assist with inquiries related to appointments, payments, and schedules
Coordinate surgery scheduling and communicate effectively with providers to ensure alignment with patient needs
Utilize reference tools to provide accurate doctor-patient support and respond promptly to non-clinical concerns
Maintain clinic databases and directories, ensuring accurate and organized information management
Process internal forms and manage daily administrative tasks such as distributing faxes, filing documentation, and handling mail
Respond to non-clinical patient messages and CRM inquiries, escalating issues as necessary
Ensure compliance with organizational service standards and contribute to a positive clinic environment
Adapt communication styles to suit various patient and team situations while addressing urgent needs calmly
Facilitate patient check-in and check-out processes efficiently, ensuring a seamless experience
Collaborate with team members to manage multiple priorities and maintain clinic workflow

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Medical Front Office Specialist

Robert Half

Location:
United States , Indianapolis

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Robert Half

Location:United States , Indianapolis

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

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Job Posted:
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