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Medical Front Office Specialist

United States, Indianapolis · Job Posted March 13, 2026
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Job Description

Our growing medical group is seeking a Medical Front Desk Specialist who will be the welcoming face of our practice. This opportunity is perfect for candidates who thrive in fast-paced environments, enjoy solving challenges, and are committed to providing an exceptional experience for every patient.

Job Responsibility

  • Warmly greet and check in patients, ensuring a professional and positive first impression
  • Manage a high volume of phone calls, schedule appointments, and respond to patient inquiries efficiently
  • Coordinate patient registration, verify insurance, and confirm appointments
  • Keep patient records accurate and confidential at all times
  • Collaborate with clinical and support teams to facilitate smooth daily operations
  • Proactively resolve issues as they arise with effective solutions
  • Maintain an organized, welcoming, and compliant front office environment

Requirements

  • Previous healthcare front desk, medical office, or customer service experience is a strong plus
  • Comfort using electronic medical records and scheduling systems
  • Cordial communication style, attention to detail, and ability to stay calm under pressure
  • A passion for helping people and delivering stellar patient experiences
  • Strong time management and organization skills

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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