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Our growing medical group is seeking a Medical Front Desk Specialist who will be the welcoming face of our practice. This opportunity is perfect for candidates who thrive in fast-paced environments, enjoy solving challenges, and are committed to providing an exceptional experience for every patient.
Job Responsibility:
Warmly greet and check in patients, ensuring a professional and positive first impression
Manage a high volume of phone calls, schedule appointments, and respond to patient inquiries efficiently
Coordinate patient registration, verify insurance, and confirm appointments
Keep patient records accurate and confidential at all times
Collaborate with clinical and support teams to facilitate smooth daily operations
Proactively resolve issues as they arise with effective solutions
Maintain an organized, welcoming, and compliant front office environment
Requirements:
Previous healthcare front desk, medical office, or customer service experience is a strong plus
Comfort using electronic medical records and scheduling systems
Cordial communication style, attention to detail, and ability to stay calm under pressure
A passion for helping people and delivering stellar patient experiences