Medical Front Office Specialist Jobs

Robert Half

Location:
United States, Indianapolis

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly organized Medical Front Office Specialist to join our team in Indianapolis, Indiana. This contract-to-hire position is critical to maintaining efficient front desk operations in a healthcare setting. If you are passionate about providing excellent patient support and thrive in fast-paced environments, this role offers a great opportunity to make a meaningful impact within a dynamic healthcare team.

Job Responsibility:

Coordinate with clinical staff to ensure seamless patient flow and keep waiting patients informed of any updates
Accurately copy, scan, and verify patients' insurance information, ensuring all records are up-to-date and signed appropriately
Prepare and distribute daily patient lists, including morning updates and end-of-day reports
Organize new patient charts and ensure completed charts are filed correctly for upcoming visits
Schedule appointments, medical tests, X-ray studies, and office procedures, providing patients with clear instructions
Collect co-payments, process patient encounter forms, and assist patients with scheduling follow-up visits
Update and verify patient demographic information in the system, ensuring all changes are accurately recorded
Address patient calls regarding delays and notify clinical staff promptly
Rotate late-day shifts with front office staff to assist physicians and patients as needed
Provide backup support for various roles and cover other office locations when required.

Requirements:

High school diploma or equivalent education
At least 2 years of prior experience in a medical office setting
Strong organizational skills and attention to detail
Proficiency in using Electronic Medical Records (EMR) systems
Familiarity with patient check-in, insurance verification, and scheduling processes
Ability to interact professionally with patients and staff while maintaining confidentiality
Computer literacy, including experience with scheduling software
Flexibility to adapt to different roles and support multiple office locations as needed.

Nice to have:

Proficiency in using Electronic Medical Records (EMR) systems
Computer literacy, including experience with scheduling software.

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan.

Additional Information:

Job Posted:
October 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Medical Front Office Specialist